Elios Corporation (“Elios,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and disclose information from users of our website elios.co and our clinical-trial paperwork and document-management platform (together, the “Services”). It reflects our commitment to security, confidentiality, and privacy.
Elios provides a business-to-business platform that helps organizations manage the contracts, documents, and paperwork involved in starting and running clinical trials. Our Services are intended for business users. The specific information we process depends on the products and features you use; today this centers on contract and document workflows. As our Services evolve, we may collect additional categories of information and will update this Privacy Policy accordingly.
1. Information We Collect
- Business contact & account information: name, work email, phone number, employer/organization, job title, and login or single-sign-on (SSO) identifiers used to create and manage an account.
- Customer content: documents and information that you or your organization upload to or generate within the Services (e.g., trial-startup contracts and related paperwork). This content is handled in accordance with your organization’s agreement with us.
- Usage data: information about how you use the Services, such as IP address, browser type, device information, access times, and pages or features used.
- Cookies and similar technologies: we use cookies and similar technologies to operate the Site, remember preferences, and understand usage. You can control cookies through your browser settings.
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, secure, and improve the Services.
- Authenticate users and manage accounts and access.
- Communicate with you, including responding to inquiries and sending service-related updates.
- Monitor usage and detect, prevent, and address security incidents and technical issues.
- Comply with legal obligations and enforce our agreements.
3. Data Security
We maintain appropriate technical and organizational measures designed to protect information from unauthorized access, use, disclosure, alteration, or destruction, including:
- Encryption of data in transit and at rest.
- Access controls and least-privilege restrictions limiting data access to authorized personnel.
- An ongoing information security program with monitoring and periodic review.
No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
4. Data Sharing and Disclosure
We do not sell or rent your personal information. We may share information:
- With service providers (such as cloud hosting and infrastructure providers) who process information on our behalf and are bound to protect it and use it only to provide services to us.
- With your organization, where you access the Services through an organizational account.
- For legal reasons, if required by law or in response to valid requests by public authorities.
- In a business transfer, in connection with a merger, acquisition, or sale of assets, subject to this Policy.
5. Data Retention
We retain personal information only as long as needed to provide the Services, meet our legal and contractual obligations, and resolve disputes. Customer content is retained and deleted in accordance with your organization’s agreement with us. When information is no longer needed, we securely delete or de-identify it.
6. Your Rights
Depending on your location, you may have rights to:
- Access and obtain a copy of your personal information.
- Request correction of inaccurate or incomplete information.
- Request deletion of your personal information, subject to our legal and contractual obligations.
To exercise these rights, contact us at inquiries@elios.co. If you access the Services through an organizational account, we may direct your request to that organization.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will post the updated version on the Site and revise the “Effective Date” above. Please review it periodically.
8. Contact Us
If you have questions about this Privacy Policy or our data practices, contact us at:
Elios Corporation (United States)
inquiries@elios.co